4Delivery time Lemovicum.com makes all efforts to deliver your order to you as soon as possible. Delivery time is clearly indicated in the item description, please take this into consideration when estimating the arrival time of your package.   4Shipping rates and policies Shipping rates are configured at the table rates shown below. Shipping charges are automatically indicated in the shipping “box” in the menu taking into account your order amount. When passing an order, you can select any shipping company indicated in the table rates. Lemovicum.com can offer you the transportation fees if a specific offer is proposed in this way or if you beneficiate of a personal promotion. In such a case, promotion and personal offer are displayed o­n the website or e-mailed you. The General shipping conditions are valid for destinations : USA ( all States ) Europe ( European Union ) Puerto-Rico Guam For all other destination, please contact our commercial Team at contact@lemovicum.com to obtain a specific quote for your order shipping costs. A part of additional costs for other destinations will be required, individually. If you place several orders in the same day we can choose to group items into as few shipment as possible, consequently you will be charged for o­ne regular per-shipment fee. Shipping Method  Order <$150  Order >$150 UPS (Express Delivery)  NOW FREE !  Free   4Returns and exchanges Please email our customer service at contact@lemovicum.com before returning the items. We will indicate the appropriate procedure for sending your product( s ) back. Your satisfaction with our products is guaranteed. If for any reason you are not satisfied with your purchase, you can request either a credit or a replacement ( in such a case, you will have to request us by e-mail our "return back procedure" and meet our return conditions ). Please carefully package your return, ideally in the same carton that we used to ship it to you along with its packing materials. If : - The product is returned within 7 (seven) days of its receipt (and without any justification) - Or there is a mistake in your order - Or the product is damaged Then you can return your product by normal postal service (shipping refunded) and choose between several options : - Replacement of your product. We do not ship your replacement order before we receive your return. Products replacements depend o­n the product availability and the shipping time indicated in the item description. If you need a replacement sooner than the time requested to return the product, please place a new order o­n the website, independent of the returns process. - Refund of your order. Refunds will be issued in the same way form of payment that was used for the purchase and will be for the purchase price less the shipping fee. - A discount coupon of the order amount less the shipping fee can be issued in your favour and usable in your private area, valid o­n your next order.   If : - The product is returned 7 (seven) days after its receipt - Or if you made yourself a mistake by placing your order and in anyway we are not responsible of this mistake Then you can return the product but shipping fee for the return process are not refunded, and if you want your product replaced you will be charged for o­ne regular per-shipment fee. Lemovicum.com keep the right to replace, refund you or issue a credit note in your favour in such a cases.